Unified Communications as a Service.

Unified communications platforms for the global enterprise.

A single unified communications platform to support voice, video, messaging, and content. Take your communications to the next level with a blend of voice, HD video, messaging, presence, and collaboration –across a single interface. An enterprise-grade platform to ensure the highest levels of stability, reliability, and reporting capabilities.

Book a Discovery Call

A Unified Communications as a Service (UCaaS) platform with:

  • Voice
  • HD video, web collaboration and conferencing

  • Messaging and presence

  • Mobile

  • Analytics

Subscription based and covering the cost of all calls, you pay per user, per month.

Unified communications platforms for the modern, global enterprise.

Route 101 work with you to supply the best communications platforms, tools and advice so you can be the business your customers and your staff expect you to be. We can help with:

Unified communications delivered on any device.

Your employees expect their working experience to match their experience as consumers. Help your team work anywhere, anytime, on any device by managing communications within a single application that’s designed for the way your team actually work. Power business conversations across voice, HD video, and instant messaging.


Redefine your business communications.

Effective unified communications as a service (UCaaS) promises to deliver seamless, secure, and cost-effective communications – across multiple channels and on different devices, wherever required.

Route 101 can help you realise the benefits of a simpler, more cost effective way to communicate and collaborate. Our unified communications platforms deliver a simple user experience and can improve decision making and customer engagement across your business.

What Our Contact Centre Customers Are Saying...

Unified Communications in the cloud (UCaaS)

With no upfront capital investments, and economies of scale that can reduce unit carrier costs, running your communications from the cloud lets you leverage a global infrastructure of data centres. Deliver on-demand scalability and built-in redundancy for business continuity, and enjoy fast, reliable, and secure services. Add chat or video to your enterprise environment and consolidate your communications across geographies.


Global unified communications.

Global, cloud based platforms are transforming industries – and why should enterprise communications be any different?

With cloud-based UCaaS platforms, you can simplify the management process and reduce rates. Help your IT team focus resources on achieving business goals and empower managers with real-time visibility of your enterprise communications.

Use data gathered from usage and omnichannel engagements to optimise workflows, facilitate employee collaboration, and boost customer engagement.

Web and video conferencing platforms for the modern workforce.

Join a meeting by clicking a link. No application downloads, no plugins, just a rich voice, conferencing, video, and group messaging experience. Our platforms are simple to deploy, and suitable for any system and any device, anywhere. With multi-party HD video conferencing, and open standards integrations, you can be sure that the quality of your web conferencing won’t impede your work.


Integrate your unified communications platform with your wider business.

Connect your contact centre to leading unified communications tools, and bring your platforms together in a single, unified agent interface. Help your agents to get connected in minutes and access the contact centre agent desktop, video, softphone, collaboration, chat, employee information and file management from within a single agent view. Route 101 can help, with pre-built adapters that seamlessly integrate your UC tools and your contact centre interface.

UCaaS integrations >>


Request a free, no obligation discovery call today.

Book a Discovery Call