We work with a Microsoft Gold Partner and Azure expert to provide the best services, support and advice for all things Microsoft.
Let us carry the load – offering a managed service backed with 24/7 support to keep you connected. Working with one of only 32 Azure Expert MSP’s globally, we can deliver direct access to advanced Microsoft support, deliver a seamless migration, or maximise your investment in Microsoft 365/Office 36.
Moving your workplace to the cloud means giving your employees a productive working environment. Often, you need a partner to bring your email data across safely and make sure your end-users are comfortable with their new technology – which is exactly where we can help.
Harness the power of Microsoft 365 or Office 365
By working with Microsoft experts, you’ll benefit from a quick and easy migration with an instant security boost.
Manage costs and licences:
It’s easy to add and remove licences, track spending, and view support tickets.
Are you seeing the return on investment you expected from your Microsoft 365 or Office 365? If you’re looking to increase user adoption, reduce costs, or optimise your licences, we can help
Microsoft’s Modern Workplace technology includes Office 365, Microsoft 365, and add-on licencing. These intelligent technology solutions are used by businesses seeking to create a new way of working. Office 365 and Microsoft 365 apps and tools give businesses what they need to face modern challenges such as facilitating remote working, connecting geographically distributed teams, complying with complex regulations, and protecting against increasingly sophisticated security threats.
Reduce costsWe can review your licences and requirements to ensure you're getting the best value. |
Drive user AdoptionWith end-user and business strategy training to help you see the changes you expect. |
Optimise licencingMake sure your employees are on the most suitable licences for your business needs. |
Everything you need to hit the ground running, suited to businesses of all sizes. Get connected with calling plans, managed services, and user adoption resources. We can support you with:
We work with a Microsoft Gold Partner and Azure expert to provide the best services, support and advice for all things Microsoft.
See how Shell Energy’s 1,400 agents used our platforms to reduce AHT by 50% and save £2 million in annualised operational costs.
Read MoreSocial Energy needed a customer service platform which would enable them to scale quickly help them deal with complex queries across multiple channels.
Read MoreHolland & Barrett’s omnichannel service platform allowed them to handle a 500% increase in contact volume and launch a dedicated HR line for staff in <72 hours.
Read MoreSee how moving to the cloud meant Nuffield Health’s 630 agents could deliver a high level of service and customer experience.
Read MoreSee how moving to the cloud meant Teign Housing's advisors could get a handle on multiple interaction channels.
Read MoreLongleat Enterprises get the most from Zendesk platform and introduce new self-service capabilities to manage demand.
Read MoreBelmond prioritises intelligent interaction routing and increased data insights with NICE CXone – implemented by Route 101.
Read MoremusicMagpie uses Zendesk and DigitalGenius to manage inbound contact and halve resolution times.
Read MoreTeleperformance UK Group worked with Route 101 to implement NICE CXone - enabling the business to scale at speed and meet unprecedented levels of inbound demand.
Read MoreRoute 101 help Wales & West Utilities take the next step in their service journey, deploying Lifesize CxEngage and Key IVR to deliver a continuous omnichannel experience with uninterrupted operation.
Read MoreBrandon Hire Station boost sales and CSAT with Route 101 and partners.
Read MoreBeauty Pie work with Route 101 and Digital Genius to automate
Read MoreRoute 101 Ltd.
The Conifers, Filton Rd
Hambrook
Bristol BS16 1QG
All Rights Reserved / Route 101 Ltd. / Company Registration Number 08325675