Awards and recognitions

We're proud to be recognised by leading industry organisations and technology partners for the impact we deliver to our customers and our people.

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Computing Cloud Excellence Awards 2026 (Finalist)

Route 101 was shortlisted as a finalist in the Cloud Support Provider category, reflecting our commitment to delivering exceptional cloud support and customer success.

The Forum Partnership Award 2026

Route 101 and our customer Blackcircles won The Forum Awards 2026 Partnership award, recognising five years of successful collaboration and contact centre transformation.

Zendesk Power of Three Award 2026

Marking our team’s dedication to working as an extension of Zendesk with its Tech Alliance Partners, Partner Sales, and GTM teams to deliver solutions that help businesses truly succeed.

NiCE 360 Platinum Partner 2025

Recognising Route 101's NiCE expertise in delivering AI-powered workforce augmentation and workflow orchestration solutions that accelerate business transformation.

NiCE UK&I Partner of the Year 2025

Reflects our work in delivering the largest CCaaS solution in NiCE UK&I history and also stands as a testament to a partnership that continues to grow, innovate, and raise the bar.

Zendesk EMEA Regional Bookings Champion 2024

Highlighting Route 101's outstanding performance and proven success in achieving impactful results for clients with Zendesk.

Zendesk Global Most Valued Partner (MVP) 2023

Recognition for showing exceptional dedication and expertise in driving customers' success, as well as sourcing the most business in the world.

Zendesk Regional Partner of the Year UK&I 2023

Celebrating Route 101's outstanding sales performance, customer satisfaction, and ability to drive meaningful results for clients.

Zendesk Regional Partner for Collaboration UK&I 2023

This award highlights Route 101's excellence in working with Zendesk to create collaborative solutions that enhance customer engagement and support.

Zendesk GTM Partner of the Year 2022 (1)

Zendesk EMEA GTM Partner of the Year 2022

Recognising and celebrating the significant contribution that Route 101 made as a Zendesk partner in 2022 across the EMEA region.

NiCE Trailblazer of the Year EMEA 2022

Honouring the expertise and proven success behind delivering transformative CXone solutions, empowering organisations across EMEA and beyond.

UK National Technology Awards 2021 (Finalist)

Route 101 was shortlisted in the Outsourcing Company category, celebrating our commitment to technology excellence and innovation.

UK National Innovation Awards 2021 (Finalist)

This is a competition for technology innovators worldwide. We were shortlisted in the Remote Management of Customer Interactions category.

FT1000: Europe's Fastest Growing Companies 2020/21

An annual list of the European companies that achieved the highest compound growth rate. We ranked 445 out of the 1000 organisations from Europe.

The Queen’s Award for Enterprise 2020 (Innovation)

UK Government accolade honouring businesses for excellence in trade, innovation, sustainable development, and creating opportunities.

NiCE EMEA Partner of the Year 2020

We have extensive experience deploying the NiCE CXone platform. This is a reflection on the performance and overall expertise of our team.

Zendesk EMEA Partner of the Year 2020

Recognising our team's expertise, customer success, and commitment to delivering exceptional Zendesk solutions across the EMEA region in 2020.

Computing Rising Stars Awards 2020 (Finalist)

Route 101 was named a finalist for its achievements in driving business transformation, growth, and delivering outstanding results for customers.

Computing Best Cloud Support Provider 2019 (Finalist)

This award is for the organisations which aim to support their clients journey into the cloud, either from a strategic or direct implementation level.