Route 101 continue to be recognised by 3rd party organisations for our outstanding customer service and leadership in the Cloud Contact Centre as a Service (CCaaS) market

Check out the list below for the awards and recognition that our industry-leading partnerships and services have garnered.

2023: Zendesk's Most Valuable Partner of the Year

2023: Zendesk's Most Valuable Partner of the Year

Recognition for showing exceptional dedication and expertise in driving customers' success, as well as sourcing the most business in the world.

2023: Zendesk Regional Partner of the Year for UK&I

2023: Zendesk Regional Partner of the Year for UK&I

Celebrating Route 101's outstanding sales performance, customer satisfaction, and ability to drive meaningful results for clients using Zendesk's platform. 

Regional Partner for Collaboration UKI_ Route 101 – 1100 x 628

2023: Zendesk Regional Partner for Collaboration UK&I

The UK&I Collaboration Partner of the Year award highlights Route 101's excellence in working with Zendesk to create collaborative solutions that enhance customer engagement and support.

EMEA GTM Partner of the Year_Route 101

2022: Zendesk EMEA GTM Partner of the Year

Recognising and celebrating the significant contribution that Route 101 made as a Zendesk partner in 2022. 

 

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2021: Zendesk EMEA Solution Development Partner of the Year

A recognition of the competency, commitment, and capabilities of the whole team. 

EMEA PARTNER OF THE YEAR - logo - Route101

2021: NICE EMEA Partner of the Year

A Certified Implementation Partner, Route 101 has extensive experience deploying and supporting the world’s no.1 cloud customer experience platform. To be named NICE EMEA Partner of the Year for the second year running is a reflection on the performance, competency, and overall expertise of the Route 101 team.

British Business Excellence Awards 2021

2021: Lloyds Bank British Business Excellence Awards (Finalist)

The Lloyds Bank British Business Excellence Awards (BBEA) celebrates and showcases the resilience, innovation and creativity of British businesses. Route 101 has become a finalist in the 'Small to Medium Business of the Year' category 

Comms Business Awards

2021: Comms Business Awards (Finalist)

The Comms Business Awards are an annual celebration of the hard work and dedication from individuals, partners, and vendors across the Channel - acknowledging and applauding those who build pioneering solutions, contribute to innovative projects, or nurture supportive workplaces. Route 101 has been named a finalist in the Managed Service Provider of the Year category

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2021: UK National Technology Awards (Finalist)

The National Technology Awards are the most comprehensive celebration of technology in the year – celebrating the pioneers of technology and encouraging excellence. Route 101 has made the shortlist in the Outsourcing Company of the Year category.

UK National Innovation Awards

2021: UK National Innovation Awards (Finalist)

The UK National Innovation Awards are an open competition for technology innovators worldwide. Route 101 is shortlisted in the category for 'Remote Management of Customer Interactions'. 

2021: Financial Times FT1000: Europe's Fastest Growing Companies

An annual list of the European companies that achieved the highest compound growth rate in revenue between 2016 and 2019. This year is the third year we have been recognised on this list - a total of 90 companies have ranked in three consecutive years.  The business ranked #819 out of the 1000 organisations listed from across Europe.

NiC Partner-OTY-Logo

2020: NICE EMEA Partner of the Year

A Certified Implementation Partner, Route 101 has extensive experience deploying and supporting the world’s no.1 cloud customer experience platform. To be named NICE EMEA Partner of the Year is a reflection on the performance, competency, and overall expertise of the Route 101 team.

EMEA PARTNER OF THE YEAR-1

2020: Zendesk EMEA Partner of the Year

To be named Zendesk EMEA Partner of the Year reflects more than just sales performance: it is a recognition of the competency, commitment, and capabilities of the whole team. 

2020: Computing IT Industry Awards: Rising Stars Awards – Company of the Year (Finalist)

2020: Computing IT Industry Awards: Rising Stars Awards – Company of the Year (Finalist)

This award will go to the company which most impresses the judges with its achievements in 2019. This could be about revenue and sales figures, or it could be with impressive progress with a significant business change or transformation, or a combination of achievements in various disciplines.

2020: The Queen’s Award for Enterprise: Innovation

2020: The Queen’s Award for Enterprise: Innovation

Widely recognised as a highly valued mark of excellence, across many sectors in a diverse and competitive business market, the awards are the highest UK Government accolade for a British business and are presented on the Queen’s birthday each year. They honour 220 UK businesses for their contribution to international trade, innovation, sustainable development and promoting opportunity.

2020: Financial Times FT1000: Europe’s Fastest Growing Companies

An annual list of the European companies that achieved the highest compound growth rate in revenue between 2015 and 2018. This year, companies required a minimum growth rate of 38.4% to make the list – compared with 37.7% last year. The business ranked #445 out of the 1000 organisations listed from across Europe.

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2019 Finalists: Best Cloud Support Provider

There are many facets to a firm’s cloud strategy and deployment. This award is for the organisations which aim to support their clients journey into the cloud, either from a strategic or direct implementation level.

2019: Fuze Partner of the Year

2019: Fuze Partner of the Year

This title is awarded by Fuze, our leading Unified Communications and Collaboration platform partner, in recognition of sales generated and the high level of service and support offered to clients. To be named Partner of the Year is a significant achievement and recognises the business’ contribution to Fuze’s year-on-year growth in EMEA.

2019: Sunday Times Hiscox Tech Track 100

2019: Sunday Times Hiscox Tech Track 100

Named 66th Fastest Growing UK Technology Company. Ranking Britain’s 100 private technology, media and telecoms companies with the fastest-growing sales over their latest three years, the Sunday Times Hiscox Tech Track 100 is compiled by Fast Track, the Oxford firm that researches top-performing private companies; and is published in the Sunday Times each September.

2019: Reseller of the Year in the National Technology Awards

2019: Reseller of the Year in the National Technology Awards

The National Technology Awards showcase the achievements of those within the corporate technology market and celebrate those who help to drive standards and encourage excellence. Entrants are encouraged to detail the ways in which they have established strong relationships with the end-customer, and to give a comprehensive explanation of the services offered, as well as detailing how these ensured they differed from competitors in the same space.

2019: Best Managed Service Provider in the UK Cloud Awards

2019: Best Managed Service Provider in the UK Cloud Awards

The UK Cloud Awards, which are arranged by the Cloud Industry Forum (CIF) and Cloud Pro, acknowledge and reward the best cloud providers, products and projects from the last year. Entrants are urged to describe how they have created a positive impact for their customers, and how their technological excellence translates directly into business benefits for the end-customer.

2019: Financial Times FT1000: Europe’s Fastest Growing Companies

The FT1000 is an annual list of the European companies that achieved the highest compound annual growth rate in revenue between 2014 and 2017, compiled with input from market and consumer data provider Statista. The 2019 list is the third of its kind, and the rankings highlight disruptors and others expanding rapidly at the top line.

2018: Deloitte Technology Fast 50 Winner

2018: Deloitte Technology Fast 50 Winner

The Deloitte UK Technology Fast 50 is one of the UK’s foremost technology award programmes. It is a ranking of the country’s 50 fastest-growing technology companies, based on financial performance over the last four years. The UK Fast 50 awards are all about growth driven by leading intellectual property and are a celebration of innovation and entrepreneurship. The UK Technology Fast 50 is part of an international programme run by Deloitte and qualifying entrants of 6 the UK Fast 50 will be put forward to the Deloitte Technology Fast 500 EMEA (Europe, Middle East and Africa) programme. Previous winners have come from across the UK, are both large and small, and included some of the most dynamic players in all areas of technology, from internet specialists to biotech, digital media technology to life sciences, computers to semiconductors and software to telecommunications. For more information visit www.fast50.co.uk

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