Upcoming Events & Webinars

 


8 Sept 2026 (9:00)
Events

CX Travel & Hospitality Exchange 2026

We're excited to be sponsoring the CX Travel & Hospitality Exchange in September, meeting with CX and digital leaders from across the travel sector.If you’re going to be there and want to compare notes on current priorities or challenges, we’re always happy to connect. We'd also like to offer our network the opportunity to request a complimentary invitation. Click 'View Details' to register!


29 Sept 2026 (8:00)
Events

UK National Contact Centre Conference

We’re exhibiting at this key CCMA industry event, exploring the hot topics shaping customer experience, from AI and experimentation to data driven insights. Stop by the Route 101 booth to chat about how leading organisations are navigating the opportunities and challenges of AI, automation, data and digital engagement.


13 Oct 2026 (9:00)
Events

Central Gov Partnership Network (CGPN)

We're looking forward to joining public sector leaders at the Central Government Partnership Network this October.


27 Oct 2026 (10:00)
Events

Build Your First AI Agent with Cognigy: From Prompt to Production

AI agents are changing how organisations deliver customer and employee experiences, but most teams struggle to move beyond the hype. In this hands-on Route 101 training workshop, you'll learn how to build, configure and optimise a working AI agent using Cognigy. Designed for business and technical teams alike, this practical session provides the skills, confidence and best practices needed to start building real-world AI solutions.