Privacy, Security & Compliance

At Route 101, trust is not an afterthought. It is built into everything we do. We are committed to protecting your data, maintaining strong security practices, and operating with transparency at every level.

Safeguarding your information is a top priority. This Trust Centre provides clear, up to date information on our security measures, privacy practices, and compliance certifications, so you can be confident in working with Route 101 at every stage of your journey.

Employee Vetting

Information Commissioner’s Office (ICO)

Registration Number: ZA001943

Safeguarding your personal data is of utmost importance to us.

We are committed to complying with data protection regulations as outlined by the Information Commissioner's Office (ICO). By adhering to these stringent guidelines, we ensure that your information is managed with the highest level of care and confidentiality. We are dedicated to protecting your privacy and maintaining transparent data practices through our compliance with ICO standards.

View ICO Registration

Certification

ISO 27001:2022

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ISO 27001-1

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ISO 14001

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ISO 14001

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ISO 42001

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ISO 42001

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ISO 9001

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ISO 9001

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ISO 22301

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ISO 22301

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Risk Ledger

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Risk Ledger-1

Contact Risk Ledger

 

Cyber Essentials

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Cyber Essentials Certified

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Cyber Essentials Plus

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Cyber Essentials Plus

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PCI DSS

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PCI DSS

PCI DSS Queries

 

Policies & Governance

Customer Complaints Policy

At Route 101, we take customer feedback seriously. This policy explains how we handle complaints, ensuring transparency, fairness, and timely resolution.

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Employee Security Vetting

Route 101 performs background checks on all new employees and contractors in accordance with UK law and regulations. We also undertake UK Security Check Clearances ensuring that, where appropriate, individuals are trusted with access to sensitive information.

Customer Feedback