Corporate Social Responsibility

Our charitable partner: Teenage Cancer Trust

As a socially conscious organisation, Route 101 takes an active role within the local community and beyond, supporting a programme of charitable activity.

This year, the business is partnering with Teenage Cancer Trust - a charity that provides vital support and specialist care for young people aged 13 to 24 facing cancer.

Every day, seven young people in the UK hear the words “you have cancer”. Teenage Cancer Trust puts young people in the best possible place, physically, mentally and emotionally, for their cancer treatment and beyond. The charity does this through expert nurses, support teams and hospital units, and is the only UK charity dedicated to providing this specialist care.

Route 101’s partnership will focus on raising funds, increasing awareness and bringing the team together in support of a cause that makes a real difference. Collaborating with Teenage Cancer Trust gives our employees the opportunity to contribute to meaningful work, strengthen our sense of community and help ensure that young people receive the care and support they deserve. To find out more and donate, click here.

Inclusive hiring

At Route 101 we are committed to ensuring equality and preventing discrimination in the workplace.

We work hard to create an innovative and collaborative work environment that encourages diverse perspectives and enables our employees to grow professionally and personally.

The business is committed to providing a safe and healthy workplace environment for our team and in creating an open and accountable culture which recognises achievement and applauds innovation. The Leadership Team is consistently exploring ways to support and guide employees, and hear feedback from across the business.

Route 101 is now officially Disability Confident Committed

This milestone reflects our ongoing dedication to building an inclusive workplace where everyone feels valued, supported, and empowered to succeed. As part of the Disability Confident scheme, we’re taking meaningful steps to ensure recruitment and career opportunities are accessible, communicate clearly, provide reasonable adjustments, and support employees who acquire a disability or long-term health condition. We're excited to continue building a workplace where everyone has the opportunity to thrive. View our certificate here.

Route 101 is recognised as a Real Living Wage Employer

LW_Employer_0 This accreditation reflects our ongoing commitment to fair pay, respect, and responsibility - ensuring that every member of our team earns a wage that meets the real cost of living, not just the government minimum.

The Living Wage Foundation’s real Living Wage remains the only UK wage rate independently calculated based on the cost of living, rising annually based on living costs.

Approach to sustainability

Route 101 provides quality service in a way that manages, controls, and wherever possible reduces our environmental impact and carbon footprint.

As a cloud systems integrator, we promote sustainability through the cloud-based services we deliver, which reduce hardware needs and improve communication, helping to minimise travel.

Some of the key ways we drive environmental sustainability are:

Integrating environmental considerations into decision-making and day-to-day activities.
Disposing of electrical items through the second-user market or in line with WEEE recycling directives.
Reducing travel through collaborative technology and supportive policies, including secure bike storage to encourage eco-friendly commuting.
Minimising waste and recycling wherever possible, with office-wide recycling stations and weekly collections.
Recycling and reusing ink cartridges via a charitable service that benefits both the environment and good causes.

Tackling climate change

Route 101 is committed to achieving net zero carbon emissions by 2050, with a strategic ambition to accelerate this target to 2035. Our Carbon Reduction Plan sets out clear targets in line with the UK Government’s Procurement Policy Note PPN 006, including a 50% reduction in absolute Scope 1, 2, and 3 emissions by 2030, and a 90% reduction by 2050, measured against our 2021 baseline. These efforts are supported by our ISO 14001-certified Environmental Management System, which underpins our commitment to continuous improvement in environmental performance.

We are actively reducing Scope 1 and 2 emissions through the installation of solar panels at our headquarters, replacing heating oil-based systems, and exploring further energy efficiency measures. Our commitment to waste reduction includes eliminating single-use plastics in office environments and achieving zero waste to landfill. Recognising that business travel is our largest source of emissions, we are developing a sustainable travel policy that promotes low-carbon alternatives and supports flexible working to minimise travel-related impact.

Oversight of our carbon reduction strategy is provided by our ESG Committee, ensuring that environmental responsibility remains central to our business decisions and long-term planning.

To learn more about our commitment and progress, view our ISO 14001 Certificate and explore our detailed Carbon Reduction Plan.

Member of Bristol Climate & Nature Partnership (BCNP)

As a Bristol-based business rooted in the region, our membership reflects a commitment to the city’s shared climate and nature ambitions. Through BCNP we join more than 1,300 organisations working together for a zero-carbon, nature-rich and socially just Bristol.

As members we benefit from peer learning, access to practical tools and resources, and opportunities to collaborate on local climate and nature initiatives.

Our Bristol base makes this especially important: we operate in the city, serve its organisations, and depend on its environment. Membership enables us to contribute to Bristol’s future, embed nature-positive practices in our operations, and share our journey as part of a broader community of change-makers.

Route 101 approved for UK Government’s
G-Cloud 14 Framework

Route 101 has been officially approved as a Cloud Software and Cloud Support supplier on the UK Government G-Cloud framework.

This framework assists public sector organisations with procurement, allowing them to find and compare services, reducing the need for
a full tender process.

Corporate Social Responsibility

Route 101 is committed to practices and activities that have a beneficial impact on society

We do this by supporting local charities, actively attempting to limit our carbon footprint and working closely with our suppliers to promote ethical practices and conduct.

Responsible business practices

Route 101 is committed to conducting business in an ethical and transparent manner through the promotion and education of honest conduct within our team.