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Email tracking – keep communication in context. Instantly log and record all lead and contact related emails, whether they’re sent to your inbox or in the UI.
Email notifications – real-time push notifications and alerts when a prospect reads or clicks on your email so you can reach out at the right time.
Email automation - create and save unlimited email templates and leverage merge tags like “name” and “company” to add a human touch.
Out-of-the-box reporting – measure key metrics like email count and outcomes to get more from your messaging.
Connect with the tools you use every day to extend your capabilities
APIs and SDKs provide the foundation to set your integration project up for success with sync services and pre-built libraries.
See how Shell Energy’s 1,400 agents used our platforms to reduce AHT by 50% and save £2 million in annualised operational costs.Read More
Social Energy needed a customer service platform which would enable them to scale quickly help them deal with complex queries across multiple channels.Read More
Holland & Barrett’s omnichannel service platform allowed them to handle a 500% increase in contact volume and launch a dedicated HR line for staff in <72 hours.Read More
Discover how Silverstone Circuits unlocked a single view of customer interactions, whilst empowering their agents to deliver multi-channel service.Read More
See how moving to the cloud meant Nuffield Health’s 630 agents could deliver a high level of service and customer experience.Read More
Read how we implemented a hosted telephony solution to enable public sector recruitment specialists Affinity Workforce to establish an independent infrastructure.Read More
Voice enable your existing sales CRM with click-to-dial and add automated dialling solutions. Integrate with non-voice channels to get the most from existing investments and unlock new features to supercharge your sales teams.