Build user engagement, develop self-sufficiency, and make training your staff simple.

We understand that every training engagement is unique. We’ll develop a tailored delivery plan that fits your business and help to accelerate productivity and increase the speed and ease of adoption. Our training programs are designed to promote a long-term partnership, developing expert users, and delivering continuous business improvement.

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Key benefits of our training services:

  • Easy to train new employees
  • Targeted delivery options – on-site, remote sessions etc.
  • Greater self-sufficiency and budget control with ‘train-the-trainer’ programs
  • Get the most from your contact centre and UC platforms

Build user engagement.

Any significant changes to your communications infrastructure are also investments in re-educating your staff.

Our experience tells us that the most successful projects are those where the users themselves buy-in to the changes taking place.

Route 101 builds user engagement into our implementation process, so that users at all levels feel involved and become aware of the new technology at an early stage. With techniques such as demos, webinars, and pilot schemes, we build awareness and knowledge from the start, making the training process much simpler.

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  • Bespoke training plan designed to incorporate all users, all sites, and all technology.

  • Flexible delivery methods to suit requirements and budgets, such as online or on-site.

  • Documentation and ongoing support.

  • “Train-the-trainer” to show you how to train new users, giving you greater self-sufficiency and budget control.


Get in touch to discuss our training services and book a free, no-obligation consultation call.

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