The latest news, industry updates and insights

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August 19th, 2021/ by Route 101

Route 101 Named NICE EMEA Partner of the Year

Route 101 Named NICE EMEA Partner of the Year Route 101 is delighted to have been named EMEA Partner of the Year by global CCaaS leader NICE CXone.

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February 25th, 2021/ by Route 101

Route 101 Named Gamma Platinum Partner

Route 101 Earns Platinum Partner Status with Communications Partner Gamma Route 101 is proud to announce new Platinum Partner status with telephony and communications partner Gamma.

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January 8th, 2021/ by Route 101

Route 101 Named Zendesk EMEA Partner of the Year

Route 101 are delighted to have been named Zendesk EMEA Partner of the Year. Announced on Thursday night during the Worldwide Partner Session, this award is a recognition of Route 101’s contribution t...

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June 1st, 2020/ by Route 101

Route 101 Named Zendesk Master Partner

Route 101 are pleased to announce our new status as Zendesk Master Partner. As the highest tier achievable in the new Zendesk Partner Program, Master Partner badges can only be earned through strong a...

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April 21st, 2020/ by Route 101

Route 101 Recipient of Queen's Award 2020

A note from us: we won this award in April 2020, whilst still operating under the name 'Unify Communications Ltd'.

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January 9th, 2020/ by Route 101

NICE inContact and Zendesk Partner to Power Customer Experiences

Route 101 can now deliver a joint NICE inContact and Zendesk solution, with the recent announcement of a deeper integration between the two platforms.

Press Releases/ Cloud Technology
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August 4th, 2017/ by Route 101

Serenova Cloud Contact Centre solution contributes to Birmingham Arenas’ success

A recent report ranks the NEC Group Arenas as the second highest performing arenas business in the world - Route 101 supply the contact centre solution for The Ticket Factory which is the primary tick...

Press Releases/ Call Centre Technology
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