Route 101 Named Zendesk Master Partner

Press Releases by Route 101

Route 101 are pleased to announce our new status as Zendesk Master Partner.

As the highest tier achievable in the new Zendesk Partner Program, Master Partner badges can only be earned through strong achievement, commitment and dedication to the Zendesk platform. With less than 20 Master Partners worldwide, Route 101 are delighted to have been recognised for our competency and demonstrable success across the Zendesk product suite.

Our qualification as a Master Partner, and as a Master Implementation Partner, is an acknowledgment of our extensive experience deploying and supporting Zendesk across a variety of industries; and recognises Route 101's contribution to Zendesk’s year-on-year growth in EMEA.

Route 101 has an extremely close relationship with the Zendesk team in the UK, and we’re proud to offer a wide range of services for organisations at all stages of their journey – ranging from initial health checks or discovery work through to full implementation, deployment and support.

“This new Master Partner title solidifies our status as one of the leading Zendesk partners in the UK. We’re thrilled to have such a strong relationship with Zendesk, and to have the quality of our services and the value we bring to customers recognised in this way. Route 101 will continue to deliver first-class support, implementation and advisory services to our customers and we look forward to forging new relationships across the coming year”

said Russell Attwood, CEO of Route 101.   

For businesses looking for a hands-on, practical partner to support and advise on their customer experience platforms and initiatives, the Zendesk Master Partner badge is a solid indicator of quality. Working “hand-in-glove” with Zendesk to deliver exceptional results for customers, Master Partners provide the skills, tools and support to ensure organisations deliver the best possible customer experience.

Customer expectations are at an all-time high, and we do our best work helping our customers meet their customer’s expectations when we work hand in hand with our partners.” said Ricardo Moreno, Vice President Worldwide Partners at Zendesk

Find out more about how the Route 101 team can help you to transform your CX and deliver seamless support across multiple channels with Zendesk. 

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