Route 101 Earns Platinum Partner Status with Communications Partner Gamma
Route 101 is proud to announce new Platinum Partner status with telephony and communications partner Gamma.
As the highest level of accreditation available to Gamma partners, Platinum status is an indicator of significant expertise and delivery. To gain Platinum status, partners need to demonstrate they have met numerous high-level objectives and requirements set by Gamma – effectively demonstrating their capacity to deliver at the highest standards. Indeed, whilst there are over 2,000 Gamma partners in the UK, there are just 26 who hold Platinum status.
The new Platinum status delivers additional support and benefits for Route 101 which will directly translate into advantages for our customers. Whilst Route 101 have always worked very closely with the team at Gamma, the business’ new status delivers even greater access to support, training and more.
Route 101’s CEO, Russell Attwood, said of the change in accreditation,
“We’re delighted to have been awarded Platinum partner status by Gamma. Route 101 have been working with Gamma for several years now and the partnership and our capabilities continue to go from strength to strength. Our accreditation as a Platinum Partner is a testament to the hard work and expertise of our team and I look forward to the continued growth of our partnership. With the upcoming deadline from BT around the elimination of ISDN in 2025, and the increasing requirement for voice-enabling Microsoft Teams, the hosted solutions Gamma offers are an incredibly valuable element in our portfolio.”
Route 101 offers numerous solutions from Gamma including hosted telephony, SIP trunking and call connectivity, cloud contact centre, and Microsoft Teams Direct Routing. Gamma offers several voice and unified communications (UC) solutions, all of which are underpinned by multiple layers of resilience to maximise uptime and availability.
Russell further commented,
“By focusing on hosted contact centre solutions, and helping organisations to maximise the value from their Teams environment, Route 101 and Gamma are together offering businesses across the UK an easy way to move their telephony to the cloud and get more from their existing collaboration tools.”
Daryl Pile, Managing Director - Channel at Gamma, said of Route 101’s recent achievement:
“Gamma is delighted to welcome Route 101 on board as a Platinum Partner, an achievement well-deserved and recognised.
Achieving Platinum Partner Status, Route 101 will now benefit from additional training and resources through the dedicated Platinum courses on the Gamma Academy, as well as a range of marketing benefits, all of which will allow them to continue delivering trusted and reliable communication services to their customers.’’
About Route 101 Ltd.
Flexible, scalable contact centre and unified communications software in the cloud.
Give your workforce the right tools to do the job and optimise the tools, processes, and technology behind the customer experience. Route 101 helps businesses choose and use the right technology to make sure their customer experience is the best it can be. Combining industry-leading communications and contact centre solutions, we provide the tools to help you deliver excellent customer experience goals and empower your workers. We do the heavy lifting, so you don’t have to: evaluating your current setup, identifying key areas for improvement, and recommending the right route to take.
We help organisations choose and use the technology that makes them easy to work with, and great to work for. Make it easy for customers to talk to you, and help your employees stay engaged, valued, and connected.
Gamma is a leading supplier of Unified Communications as a Service (UCaaS) in the UK, German, Spanish and Dutch business markets. It is AIM listed and employs 1450 people.
With a range of UCaaS, Mobile and Connectivity services, Gamma provides robust and secure solutions that enable organisations to communicate, collaborate and offer a better customer experience.
Gamma’s largest market is in the UK where the company’s network-based services are supplied to SME, Public Sector and Enterprise markets through a network of 1000+ channel partners and its own direct sales and support capabilities. In addition, Gamma owns Exactive, a Unified Communications specialist and Microsoft Teams Voice Partner.
Gamma focuses its family of businesses on digital automation, delivering UCaaS services to SME customers largely via a network of channel partners.
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