In this interview, we're joined by James Ayers, Route 101's Zendesk Implementation Consultant. James...
Call Centre Technology/ General
14th March 2024, Bristol - Route 101 a leading provider of omnichannel customer engagement solutions...
Press Release/ Industry News/ Call Centre Technology/ General
It’s been almost a month since our latest event, held in partnership with Zendesk at the Porsche Exp...
Customer Experience/ Call Centre Technology/ General/ Events/ Conversational AI
22nd February 2024, Bristol - Route 101, a leading Systems Integrator specialising in Contact Centre...
Press Release/ Industry News/ Call Centre Technology/ General
We chat with Ashley Williams, Route 101's Zendesk Principal Implementation Consultant, on how embrac...
Call Centre Technology/ General
Many organisations choose Zendesk for their contact centres to provide smooth and personalised custo...
Customer Experience/ Call Centre Technology/ General
This week, we caught up with Liam Pollard, our Senior Zendesk Engagement Manager, to discuss his rol...
Call Centre Technology/ General
On 16th November 2023, Route 101 proudly sponsored PolyAI's event, VOX 2023. We were thrilled to be ...
Call Centre Technology/ General/ Events/ Conversational AI
In this exclusive interview, we sit down with Phil Crump, Principle Implementation Consultant at Rou...
Call Centre Technology
On 4th October 2023, Zendesk hosted a virtual product reveal, showcasing the latest generative AI ca...
Call Centre Technology
