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Secure payments, made simple

Route 101 delivers Sycurio’s secure payment solutions, helping businesses protect customer data, reduce risk and take compliant payments across voice and digital channels.
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TRUSTED BY LEADING ORGANISATIONS

Sycurio helps organisations take secure payments across customer interactions, protecting sensitive data without compromising the customer experience.

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A recognised global leader

Integrated with over 50 payment service providers

Contact centres that take card not present (CNP) payments over the phone and across digital channels know how difficult it can be to secure customers’ sensitive data, whilst continuing to deliver a positive customer experience. In 2020, just 27.9% of businesses were fully compliant with PCI DSS regulations. As an accredited PCI DSS Level 1 Service Provider, Sycurio's solutions meet your compliance and regulatory obligations and will ensure your customer trust and brand reputation.

 

WHY Sycurio?

Protect customer data, reduce complexity

Sycurio helps organisations take secure payments across voice, digital and self-service channels while keeping sensitive payment information away from agents and contact centre systems.
Designed to work alongside your existing technology, Sycurio helps reduce the scope and complexity of PCI DSS compliance while giving customers a simple, secure way to pay through the channel that suits them.

Secure payments across every channel

Voice, IVR, webchat, chatbots, SMS, email, QR codes and social media.

Protect sensitive customer data

Payment information is securely passed to the payment processor without entering your contact centre environment.

Integrate with your existing technology

Connect Sycurio with existing contact centre, CRM, communications and payment platforms.

Create smoother payment experiences

Give customers secure payment options within the journeys and channels they already use.
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COMPLIANT VOICE PAYMENTS

Keep the conversation flowing while protecting payment data

With Sycurio Voice, customers can enter payment card details securely during a live conversation without exposing sensitive information to the agent or contact centre environment.

Sycurio's payment technology protects payment information while allowing the customer-agent conversation to continue, helping organisations reduce PCI DSS scope without disrupting the payment experience. 

HOW DOES IT WORK?

Simpler, safer ways to pay

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Voice

Customers enter payment details securely during a call, while sensitive card information stays out of your contact centre environment and away from agents.

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Digital

Let customers pay securely through webchat, chatbots, SMS, email, QR codes and social media, without payment data entering your digital systems.

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Self-service & IVR

Enable customers to make PCI DSS-compliant payments through IVR and automated journeys, providing convenient payment options around the clock.

LATEST WORK

Insights & Success Stories