Route 101 - News | Retail

March 24th, 2026/ by Route 101

Route 101 Enables Blackcircles to Improve Productivity by 30% Through Unified Platform

Long-standing partnership empowers Blackcircles to consolidate CX technology and transform contact c...

Press Release/ Contact Centre/ AI & Automation/ Retail/ Customer Story

February 24th, 2026/ by Route 101

Toolden Deploys AI-Powered Customer Service with Route 101

UK based online retailer Toolden improves customer service efficiency by 70% with Zendesk optimisati...

Press Release/ Contact Centre/ AI & Automation/ Retail/ Customer Story

December 9th, 2025/ by Route 101

Route 101 Modernises Customer Support Across Three Brands for TPRG

TPRG deploys unified solution to elevate customer experiences across Boux Avenue, Ryman, and Robert ...

Press Release/ Contact Centre/ Retail

March 31st, 2025/ by Route 101

A Dash of Zendesk: Route 101 Empowers Cooplands Bakery with a Revamped Platform and Self-Service Tools

Cooplands, a celebrated British bakery chain, joined forces with Route 101 to optimise its Zendesk p...

Press Release/ Contact Centre/ AI & Automation/ Retail/ Customer Story

March 9th, 2025/ by Route 101

Harvesting Efficiency: Riverford Transforms Customer Support with Route 101

Riverford, a leading UK organic farm and vegetable box delivery service business, has partnered with...

Press Release/ Contact Centre/ Retail/ Customer Story

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