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Key IVR Logo-1Secure payment and agent-assisted payment solutions

Take the complexity out of PCI compliance with secure, flexible payment solutions, protecting you and your customers.

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TRUSTED BY LEADING ORGANISATIONS

Key IVR has been supporting hundreds of organisations worldwide with secure payment solutions for over 15 years.

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WHY KEY IVR?

Cloud-based payments designed for enterprise needs

Key IVR delivers secure, cloud-based payment technology that help organisations automate payments, reduce compliance risk and improve the customer experience. Supporting payments processing across 14 languages and 11 currencies, the platform integrates with existing systems to streamline payment processes at scale. Processing more than £4 billion in transactions each year, Key IVR combines enterprise-grade reliability with PCI DSS Level 1 and ISO 27001 certification, helping organisations protect sensitive payment data while simplifying compliance.

The confidence behind every transaction

Secure payments. Proven performance.

Enterprise-grade security: PCI DSS Level 1 certified solutions designed to protect sensitive payment data and help reduce compliance risk.

Built for scale: Processing more than £4 billion in transactions annually for organisations across multiple sectors.

Enterprise infrastructure: Registered with major card schemes, including Visa and Mastercard, to support secure and dependable payment processing.

Industry-recognised expertise: Recommended by the Chartered Institute of Credit Management (CICM) and used by leading organisations.

Measurable results: Helping over 200 organisations simplify payment journeys, improve customer experiences and reduce operational costs.

Agent-assisted payments

Helping your agents take PCI-compliant card payments on the phone with a seamless customer experience.

Payment IVR

A PCI-compliant, fully automated and branded telephony payment system. Available 24/7.

Click-to-pay

A pay-by-link service sending a personalised SMS or email to individual recipients, linking to an auto-filled payment portal.

Pay by bank

Instant bank-to-bank payments made simple, with no debit or credit card required. 

HOW DOES IT WORK?

The pillars powering better payment journeys 

 

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Secure payments

PCI DSS compliant by design. Tokenisation and secure payment processing help organisations protect sensitive customer data while reducing compliance complexity.

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Omnichannel payments

Pay your way, across every channel. Support payments through telephone, web, SMS, mobile and agent-assisted journeys, giving customers flexibility wherever they choose to pay.

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Connected customer experiences

Consistent journeys across every touchpoint. Deliver simple, secure and user-friendly payment experiences that reduce friction and help improve completion rates.

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Smarter payment operations

Visibility and efficiency from one platform. Bring payment activity together with reporting, integrations and automation that help teams streamline processes and improve performance.

A truly global service

Built to support customers worldwide

Key IVR has offices in the UK, Moldova and the US. With a large portfolio of partners and a diverse range of integration capabilities to suit any organisation, Key IVR cloud payment solutions are designed to work on a global level to support your customers wherever they are.

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Integrations
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Payment methods
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payment channels
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payment availability
LATEST WORK

Insights & Success Stories