Yesterday we had the opportunity to attend the CCMA Contact Centre Strategy Summit in Manchester, an...
Latest News/ Customer Experience/ Call Centre Technology/ Events
It’s been almost a month since our latest event, held in partnership with Zendesk at the Porsche Exp...
Customer Experience/ Call Centre Technology/ General/ Events/ Conversational AI
On 16th November 2023, Route 101 proudly sponsored PolyAI's event, VOX 2023. We were thrilled to be ...
Call Centre Technology/ General/ Events/ Conversational AI
CX leaders, innovators, and experts convened at the “CX Unleashed: Shaping Tomorrow’s Experiences” e...
Customer Experience/ Events
The world of customer experience (CX) is constantly evolving, with new technologies and innovations ...
Call Centre Technology/ General/ Events
In support of CALM (our 2023 Charity of the Year), Route 101 are excited to host a 5-a-side football...
Events
At our recent event in London, we invited a range of industry experts to talk about “Meeting the Cha...
Events
