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    The latest news, industry updates and insights

    Got a media enquiry? Get in touch at route101@touchdownpr.com

    October 28th, 2025/ by Route 101

    South Western Railway Transforms Customer Support with Route 101

    Bristol, 28th October 2025 - Route 101, a leading technology systems integrator and cloud contact ce...

    Press Release/ Customer Experience/ Contact Centre/ Travel, Leisure & Hospitality
    September 9th, 2025/ by Route 101

    The Revel Collective Boosts Answer Rates up to 97% and Increases Outbound Calls by 50% with Route 101’s Cloud Contact Centre Solution

    Bristol, 9th September 2025 - Route 101, a leading technology systems integrator and cloud contact c...

    Press Release/ Contact Centre/ Travel, Leisure & Hospitality/ Customer Story
    March 9th, 2025/ by Route 101

    Game Changer: Route 101 Helps BoyleSports Achieve 50% Reduction in Customer Contact

    Route 101 has successfully optimised Zendesk for BoyleSports, Ireland’s largest independently owned ...

    Press Release/ Contact Centre/ Travel, Leisure & Hospitality/ Customer Story
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