Route 101 is delighted that its leading CCaaS partner, NICE CXone has been recognised as a Gartner® Magic Quadrant™ Leader for CCaaS for the eighth consecutive year.
This independent evaluation of nine of the leading CCaaS vendors examines completeness of vision, ability to execute and how well the solution equips organisations to deliver connected customer experiences.
Download a copy of the 2022 Gartner Magic Quadrant™ report to learn more about:
NICE CXone placed furthest overall for Completeness of Vision in the Leaders quadrant, helping organisations of all sizes to build lasting customer relationships with a complete cloud solution.
Gartner, Magic Quadrant for Contact Center as a Service, Steve Blood, Drew Kraus, Pri Rathnayake, August 10, 2021
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