Gartner Magic Quadrant CCaaS 2019

NICE inContact first-time Visionary in 2019 Gartner Magic Quadrant for Contact Centre as a Service, Western Europe. 

NICE inContact has been recognised as a Visionary in the new Gartner Magic Quadrant for Contact Center as a Service, Western Europe, with the furthest overall placement for Completeness of Vision in 2019.

Download a copy of the Gartner Magic Quadrant report to learn more about:

  • Gartner’s independent evaluation of the contact centre as a service market
  • Why NICE inContact was named a Visionary in Western Europe
  • Vendor strengths and cautions to aid in your buying process


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