Zendesk Guide Admin Training
Empower your team with the skills to effectively manage your Zendesk Guide.
Our expert Zendesk Implementation Consultants are here to guide you through an immersive training program.
Learn the ins and outs of effectively managing your Zendesk Guide on a day-to-day basis.
Help Centre Navigation:
Get to know Zendesk Guide to maximise its benefits and easily navigate the system.
Discover how to customise and brand your Help Centre to align with your organisation's identity and enhance brand consistency.
Learn how to create and manage user segments to deliver personalised content and targeted experiences.
Explore strategies for organising and managing your content hierarchy efficiently, ensuring easy navigation for your end users.
Unlock the power of article recommendations to provide relevant and helpful content to your users.
Review how Zendesk Guide helps end-users manage their tickets and ensures agents have the right information to resolve issues efficiently.