Join the Transformation & Innovation Group [Meeting Quarterly]

Exploring the technological advances and digital approaches that are changing service models across all industries, Route 101 and the SWCCF's new Transformation and Innovation Group will discuss the emerging strategic priorities and the tools and techniques leaders must adopt to secure an operational advantage.

Register to join the group to connect with your peers and discuss your:

• Trends and Challenges
• Leadership and Culture
• Technology and Tools
• People and Processes

This is an exciting new group designed to foster open discussion and frank appraisal of the behaviours and innovations shaping the customer and agent experience today.