CC Expo Keynote: Breaking New Ground: Adapt Your CX Strategy In Our Upside Down World
An exclusive recording of the Call and Contact Centre Expo Keynote 2020.
Featuring Charmaine Vallance-Poole, Head of Customer Experience at Holland & Barrett.
Explore this year’s key trends and critical CX challenges with Route 101 customer Holland & Barrett, the largest health and wellness retailer in Europe; who will demonstrate how they greatly improved their omnichannel communications by leveraging the Zendesk platform - all from home.
Led by Prelini Udayan-Chiechi, VP of Marketing at Zendesk EMEA, this session is well worth a watch. Fill out the form to download your copy of the recording.
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