Tuesday, 24th June, Manchester
4 fantastic wines, 2 rounds of tasting, and a group of CX innovators keen to connect and discuss CX in 2025!
Elevate your customer experience game...
We're thrilled to invite you to our "Elevate Northern CX" evening - a blend of networking, innovation, and fun to set you up for success in 2025.
Date: Tuesday, 24th June 2025
Time: 15:00 - 18:00+
Venue: Atlanta Group Offices, 101 Cathedral Approach, Salford M3 7FB
What's in store:
- Sip & Savour: Indulge in 4 carefully selected wines, guided by local experts from The Vineyard Wine Shop.
- People Focus: What your advisors need most
- Tech Talk: Diving into WEM
- Network & Nosh: Connect with fellow CX leaders over delicious charcuterie boards and engaging conversations.
Agenda Highlights:
- 15:00 - Arrival (grab a glass and get comfortable!)
- 15:15 - Welcome & Introductions
- 15:30 - "Advisor Engagement - Research and Insights on Retention and Motivation" Session from Nicola Callan, Founder & Director, Boost HR
- 15:45 - Q&A
- 16:00 - First Wine Tasting Round
- 16:30 - "Striking the Balance: Supporting Your Employees in the Age of AI" Session from Shaunna Wilson, Technical Consultant, Route 101
- 16:45 - Q&A
- 17:00 - Second Wine Tasting Round
- 17:30 - Open Forum Discussion (ask our speakers anything!)
- 18:00 - Networking at the Banyan Corn Exchange (optional)
This exclusive gathering is limited to 25 hand-picked CX and Contact Centre leaders from across the Northern regions.