Contact centre and unified communications technical support from Route 101.

It wouldn’t make sense not to back up the best solutions with a matching standard of support.

Our dedicated and friendly team of specialists are on hand as much as you need, ensuring that your business and your reputation are always being taken care of – no matter what each day brings.

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Support services from Route 101.

Our UK-based support team provide a personal level of service to each one of our customers; we know that it’s crucial to a good working relationship, and for giving you complete peace of mind.

Available round the clock both in the UK and globally, our dedicated support team will take ownership of your issue from the point that it is raised to its resolution and liaise directly with the vendors on your behalf to keep things moving. You benefit from a single point of contact and a clear route for escalation.

Are you a current Route 101 customer in need of some support?

Customer Support


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"Route 101 were great, spending time with us to really understand our issues, as well as the customer experience that we were looking to deliver and ensuring that what they were proposing met our needs.”

- Head of Contact Centre, Nuffield Health


Get in touch to discuss our professional services and book a free, no-obligation consultation call.

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